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Receiving stock from customer after creating a credit note

Receive products after creating a credit note


Note - Credit Note Process is the same as the previous article but this article explains restocking - Customer returning the stock to the warehouse.

1.Create a Credit Note for the Sales Order

2. Click on Invoice and open the invoice.

3. We issued a credit note for the 1 unit of damage, previously ( Issuing a credit note without restock e learning module)

3. Go back to the invoices, we applied the credit note we issued to our original invoice.

4. To return the products, go back to the sales order.


Since you delivered the 1 unit that unit will be returned to your warehouse

5. Click on Delivery.


6. Click on Return.

7. Type in the quantity that will be returned.

8. Click on return.

9. Change the done quantity to the quantity received.

10. Click on Validate.


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