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How the automatic reminders will work

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Automatic reminders are working based on the follow-up levels that you have configured. Once you have checked the automatic field on the level that you have created, all the customers will receive the reminders. To prevent some specified customers from receiving the reminders automatically, we have the "opt out statement" option. Let's see how we can configure these settings. 

To Automate the levels in general,

01. Go to  Accounting Module> Configurations> Follow-up levels



 02. Click over the level which you need to  automate  


03. Once you Check this Automatic -   box,  this follow up level get automated.  


04. To  prevent  any specific customers receiving the reminders automatically, you can go to the contacts through  Customers> Customers




 05. Click over the  customer,  whom you need to remove for automatic reminder.  



06. Check the  box  (Opt Out Statement) and click on  SAVE



 Now, lets see how the reminders will work when it is automated,

01. Go to Accounting Module> Customers> Follow-up reports 


02. Here you will be able to see that once an automatic reminder is sent out, the  log note  will be updated with the  email  and the  attachment,  as shown in the image. 


03. Also, once a reminder is sent out,  status  will be automatically moved to the next status (07 to 14) and  Next reminder date  also will be updated 
 
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